Our commitment to accessibility

利记app官网 is committed to making our products and services accessible to meet the banking and financial services needs of all our members and those who are visiting our site.  

辅助设备及服务

We offer services at no extra charge so all of our members can best conduct their business. 这些服务包括:

  • 读者服务: We are happy to read and explain materials to members who want help opening products/services or conducting financial transactions. Stop by or call your local branch for an appointment.
  • 写笔记: Our staff can provide written communications for any member who needs assistance at a branch.

网络 & 移动的可访问性

We are striving to meet online usability and design requirements recommended by the World Wide 网络 Consortium (W3C) in its 网络 Content 可访问性 Guidelines 2.0 AA级, as well as requirements under the Twenty-First Century Communications and Video 可访问性 Act of 2010. We strive to use design standards that help customers identify, 解释, understand and interact with information presented on our websites and mobile apps.

Here are some helpful tips for using our sites and apps:

  • 账号: In some instances, you won’t see your complete account number online. 出于安全考虑, we’ll only reveal a few digits (typically the last 3 or 4) of your account number.
  • JavaScript: Is enabled by default in modern web browsers, if you disable it you will not be able to enjoy all of the features of our site.
  • 个性化账户: You can give your accounts nicknames if you like within online banking and our mobile app. Some people like to do that to recognize them more easily.
  • 使用封闭字幕: Videos on our website all feature closed-captioning for easy reading and understanding of the video content.

Software Recommendations and Settings

We strive to follow the W3C's globally recognized standards to provide content that’s compatible with the most popular assistive technologies and web browsers. 我们建议使用 the most current version (or the version released just pri或) of manufacturer's assistive technology applications, along with a current version of the browsers listed below. Try different types of browsers with assistive technology applications to determine which combination works best for you.

请 visit the individual manufacturer’s site for information about how to obtain them. You may also have access to assistance from local and state agencies or non-profit groups in your area.

屏幕阅读器应用程序

We recommend several screen reader applications for customers with vision disabilities: JAWS, 画外音和NVDA. On mobile devices, we recommend Talk回来 for Android devices and VoiceOver for the iPhone and iPad.

如果您使用ie浏览器, use JAWS as your screen reader; if you use Firefox, then use NVDA as your screen reader.

We update our recommendations when new versions of major software and browser are released. We can’t guarantee the best user experience if you decide to use software and browser versions that we don’t specifically recommend.

You can improve your online experience by exploring these features and settings available in various assistive technology applications:

  • 特殊字符: If it’s required by your screen reading application, enable settings to automatically read any of these special characters: @, #, $, &, ', ", /, |, _, { }, [ ] and words with tilde or grave accented characters.
  • 符号: If it’s required by your screen reading application, enable settings to automatically read these symbols: +, -, =, *, \, %, ^, ( ), .

吃嫩叶的动物

我们建议使用 the most current version (or the version released just pri或) of Internet Explorer, Safari, Firefox, or Chrome.

Use the browser controls to adjust the size and colors of content on a web page. We’ve designed our website content to work with these controls.

向我们发送可访问性反馈

If you’re a person with a disability and would like to send us feedback about accessibility at 利记app官网, please send us a message on our 联络表格customerservice@davie-appliance-services.com. If you use this email address, please don’t include your account or personal information. We take the security of our website and your member data very seriously. As part of our commitment to this security, if your comments concern your account, we ask that you communicate with us by signing in to online banking and sending us a secure message, 或者打电话给我们.

仍然需要帮助? 请透过电邮联络我们 800-621-2105.